S A M P L E  S C E N A R I O

Read The Brief. Make Your Decision Now.

Two problems need attention and one colleague is free to help. Choose which comes first and explain why you chose it.

SAMPLE SCENARIO, YOUR FIRST DECISION. It is 16:40. The payment system has a visible outage. At the same time, a quieter but potentially larger fraud signal appears. Your team can move one person immediately. NOTES. Your choice changes what happens next in the scenario. Write down what you put first and why.